1. Who we are
CAPR Services Pty Ltd is a sales development, marketing and technology advisory agency. We help organisations build and improve their outbound sales, inbound lead management, CRM systems, and revenue processes.
Our services include:
- Sales development and lead generation services
- Inbound lead management and appointment setting
- CRM and marketing technology advisory and setup
- Marketing and advertising campaign support
- Revenue and business development consulting
Contact us
Email: global@capr.com.au
Website: https://capr.com.au
2. What personal information we collect
Information you provide directly
When you submit a form, book a call, download content or contact us, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Business details you choose to provide
- Any information submitted via forms, calendars or email
Information collected automatically
When you use our website or interact with our ads, we may collect:
- IP address
- Device and browser information
- Website activity and usage data
- Pages visited and time spent on site
- Cookies and tracking data
- Referral and campaign information
Information from advertising and social platforms
When you interact with our ads (Meta, Facebook, Instagram, Google or similar), we may receive:
- Lead form submissions
- Ad engagement and conversion data
- Profile information you choose to share through the platform
3. How we collect your information
We collect personal information through:
- Website contact forms and landing pages
- Calendar and meeting booking tools
- Email, phone and online communications
- Advertising lead forms (Meta, Google and similar)
- Cookies, analytics and tracking tools
- CRM and marketing automation systems
4. Why we collect your information
We collect and use personal information to:
- Respond to enquiries and provide service information
- Book and manage consultations or meetings
- Provide sales, marketing and technology advisory services
- Set up and manage CRM, marketing and lead management systems
- Run and optimise advertising and marketing campaigns
- Send business and marketing communications
- Analyse website and advertising performance
- Maintain internal business records and CRM data
- Comply with legal and regulatory obligations
5. Direct marketing
We may use your personal information to send updates, marketing and business communications about our services. You can opt out at any time by clicking the unsubscribe link in emails, or contacting global@capr.com.au.
6. Cookies and tracking technologies
We use cookies and similar technologies to:
- Improve website functionality and performance
- Understand how visitors use our website
- Measure advertising effectiveness
- Deliver relevant advertising and remarketing
Technologies may include:
- Meta Pixel
- Google Analytics
- CRM and marketing automation tracking tools
You can disable cookies through your browser settings.
7. Disclosure of personal information
We may share personal information with trusted service providers including:
- CRM and marketing automation platforms
- Advertising platforms (Meta, Google)
- Email and communication providers
- Analytics providers
- Professional advisers and contractors
We only share information where reasonably necessary to operate our business.
8. Overseas data transfers
Your personal information may be transferred and stored outside Australia, including in:
- The United Arab Emirates
- The United States
- The European Union
- Other countries where our service providers operate
We take reasonable steps to ensure overseas recipients handle your information securely and in accordance with applicable privacy laws.
9. Data security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. However, no online transmission is completely secure.
10. Access and correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate. To request access or correction, contact: global@capr.com.au.
11. Your privacy rights
Depending on your location, you may have rights to:
- Request access to your data
- Request correction or deletion
- Withdraw consent to marketing communications
- Request information about how your data is used
To exercise these rights, contact global@capr.com.au.
12. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact us
If you have any questions or concerns about this Privacy Policy or how we handle personal information, please contact:
CAPR Services Pty Ltd
Email: global@capr.com.au
Website: https://capr.com.au